BEST BROWSER: We have noticed that Firefox seems to be the best browser and has the least amount of issues with the Java image viewer. You can download Firefox for free at: https://www.mozilla.org/en-US/firefox/new/
If you do not have the latest version, it will prompt you with a link to download it.
If you do see the "Congratulations!" message then you have the latest version installed, Java is enabled in your browser, and you've clicked through the security prompts. You should be able to view document images on our Online Records and Case Data Website . If you still cannot view the images, then please jump to Step 4. Contact Us and we will try and help you get this working.
Be sure that you have admin rights on your machine to download and install that latest Java. If you don’t have admin rights or if you don’t have an IT person install it for you, it may look like it’s working, but it won’t actually install.
(This is only an issue if you’re in a company with an IT department that has control over your machines.)
If you've installed Java and haven’t actually closed your browser completely and opened it back up, you may need to do that to get the Java to update in the browser so that you’ll see the changes.
There have been a lot of security concerns with Java in the past year or so. This has prompted most browsers to have it disabled by default now, where in the past it was enabled. Therefore, you may need to enable Java in your browser so that you can view the images which display on our website via a Java viewer.
NOTE: If you are concerned with security issues, feel free to enable java to view the site and then go back in and disable it again.
Even after installing Java, Applets do not run.
Java is not enabled in the web browser. If Java is already installed but applets do not work, you need to enable Java through your web browser.
Select Allow Plug-ins, then click on Manage Website Settings
Select Java in the left area. In the right area you should see deed.co.travis.tx.us with a pulldown box to the right. Select the pulldown box and click on Run in Unsafe Mode (If it says Run in Safe Mode then you don't need to click anything as you're already in Unsafe mode). A box will popup and say "Are you sure you want to trust the website "deed.co.travis.tx.us" to run "Java" in unsafe mode?" click Trust.
Click on the pulldown box again and select either Allow or Allow Always from the list. (Selecting the Allow Always option will stop additional warnings when running Java for the specified website)
Click Done, then close the Safari Preferences window
NOTE: Selecting "Run in Unsafe Mode" is the only way we've found to get the images to display in Safari. If you are concerned with this setting, then we suggest you download Firefox at: https://www.mozilla.org/en-US/firefox/new/
Opera 4.x and Up
Opera for Windows does not use Java, but an embedded version already inside the Opera Web browser.
Opera for other platforms may supports Java . Please consult your Opera platform documentation.
In order to load the image viewer you will need to click through two security prompts.
The first will ask "Do you want to run this application?", you will need to select the "Run" button.
The second will be a Security Warning box asking "Allow access to the following application from this web site?", you will need to click the "Allow" button.
If these security prompts have opened at any time and the “Cancel” or “Do Not Allow” buttons have been clicked, then you will not be able to view the images.
In order to create new selections on these prompts we’ll have you reset your security prompts and see if that does the trick.
NOTE: If you're not seeing 2 security prompts but only one, then the security settings in your browser are probably incorrect and therefore now allowing the plugin to run. Go back to Step 2 and make sure you've followed all the steps for your particular browser.
Dana has always been inspired by public service. Her interest led her to obtain a Masters Degree from the LBJ School of Public Affairs and ultimately to run for public office. Since her election as County Clerk in 1986, Dana has devoted herself to bringing high ethical standards, effective and cost efficient management practices, the benefits of new technology, and high quality customer service to the office of the County Clerk. The Clerk’s Office has a wide range of responsibilities including the conduct of elections; the filing and preservation of real property records; and the management of civil, probate, and misdemeanor court documents.... Read More