The Travis County Clerk's Office is committed to creating a "safe haven" for voters so that they can exercise their right to vote in a polling place with a non-intimidating, supportive environment. We believe in making all polling places fully accessible and we're seeking input from the community to assure that accessibility. We believe that all voters have the right to cast their ballot independently and privately. To meet these goals, Travis County's efforts include:
- Offering ES&S ExpressVote voting equipment and a system of electronic voting that meets disability standards as prescribed by the Texas Secretary of State and Federal Help America Vote Act (HAVA) requirements,
- Working to ensure that 100 percent of all polling locations are accessible in accordance with standards set forth by the United States Department of Justice,
- Providing education and training to election workers on methods to best assist voters with disabilities and voters 65 years of age and older, and
- Providing voter outreach through demonstrations and educational materials.
Voters 18 years of age and older with disabilities, voters 65 years of age and older, and voters who expect to be out of the county during both the early voting period and election day may request a ballot be mailed to them.
To vote by mail, you must first apply for a ballot. The Travis County Elections Division only sends out applications or ballots with a specific request from the voter.
We must receive your application no earlier than January 1st of the year in which the election is held and no later than the close of business 11 days before election day. If the deadline falls on a weekend, the last day to submit an application is the preceding Friday. If the deadline falls on a state or federal holiday, the ballot application must be received on the preceding business day.
For election-specific deadlines, click here.
Mail your application to:
Travis County Elections Division
PO Box 149325
Austin, TX 78714-9325
If you choose to use a contract carrier (FedEx, UPS, USPS Express or Priority Mail, etc.), applications can be delivered to:
Travis County Election Division
5501 Airport Boulevard
Austin, TX 78751-1410
You may also submit an application by email or fax:
NOTE: If you submit an Application for a Ballot by Mail by fax or email, it must also be submitted by mail and received in our office within four business days of your electronic submission.
We can accept an application in person directly from the individual voter only before early voting begins.
Travis County's voting system meets the disability standards as prescribed by the Texas Secretary of State and Federal Help America Vote Act. These features allow voters to cast their votes privately, securely, and without assistance.
- The paper-based ExpressVote Universal Voting System uses touch-screen technology in a Ballot Marking Device (BMD) that produces a paper record for tabulation. As a BMD, the ExpressVote handles the entire marking process, eliminating marginal marks and the need for interpretation of the voter's mark.
- Voters who are visually impaired or blind may choose to use headphones to hear the ballot read aloud. The audio is recorded in both English and Spanish.
- Voters with limited dexterity or limited upper body mobility may vote by using the tactile input switches on the equipment. Sip-and-puff accessibility is also available.
- Our customized voting tables make all the voting machines wheelchair accessible.
- Voters with disabilities may request the option of "curbside voting." In this case, a poll worker brings a voting unit to the voter's vehicle.
The Travis County Elections Division is dedicated to making all polling places fully accessible (including the pathway to the polling place) and seeking input from the community to ensure that accessibility. Polling places are inspected to ensure compliance with the Americans with Disabilities Act Checklist for Polling Places, and election workers are trained to offer support to persons with special needs.
You are entitled to receive assistance if you cannot read or write or if you have a physical disability that prevents you from reading or marking the ballot. You may be assisted by a person of your choice who is not your union representative or employer. Under certain circumstances, election workers are also available upon request to assist you.
Pursuant to Section 63.0013, Election Code: An election officer may give voting order priority to individuals with a mobility problem that substantially impairs the person's ability to move around.
If you cannot speak English, or if you communicate only with sign language, you may use an interpreter to help you communicate with election officials at the polling place. You may select anyone to be your interpreter. If you cannot read the languages on the ballot, your interpreter may also assist you by translating the language on the ballot for you in the voting booth. If you have a hearing impairment and do not have a sign language interpreter who can accompany you to communicate with the poll worker or read the ballot for you, please use RelayTexas (dial 7-1-1) in order to contact us at (512) 238-VOTE (8683) or (512) 854-4996.
If you are physically unable to enter the polling place, you may ask that an election officer bring a voting unit to you at the entrance of the polling place or to a car at curbside. You can vote curbside during early voting or on Election Day.
Voters who are planning to vote curbside are encouraged to contact us upon their arrival at the polling location. Call (512) 238-VOTE (8683) or (512) 854-4996.
Voters with a disability may apply for a permanent exemption. The application must contain written documentation either from the U.S. Social Security Administration evidencing he or she has been determined to have a disability, or from the U.S. Department of Veterans Affairs evidencing a disability rating of at least 50 percent. Exemption applications in English and Spanish are available at TravisCountyTax.org.